Privacy policy

Privacy Policy — Faith Comfort LLC Last Updated: May 23, 2026

1. Introduction Faith Comfort LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from faithcomfort.com.

2. Information We Collect We may collect the following types of information:

  • Personal identifiers — name, email address, phone number, billing and shipping address
  • Payment information — processed securely through Shopify and third-party payment processors; we do not store full payment details
  • Device and technical data — IP address, browser type, device type, operating system
  • Browsing behavior — pages visited, time spent, referring URLs, clicks
  • Order history — products purchased, order amounts, fulfillment status
  • Communications — emails or messages you send us

3. How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping notifications including tracking information
  • Provide customer support
  • Improve our website and product offerings
  • Detect and prevent fraud
  • Send marketing communications (only if you have opted in)
  • Comply with applicable laws and legal obligations

4. Marketing Communications If you opt in to receive marketing emails, we may send you promotions, new product announcements, and updates. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We use third-party email service providers to send these communications and your email address may be shared with them solely for this purpose.

5. Payment Security All payments are processed through Shopify and encrypted third-party payment processors. Faith Comfort LLC does not store, access, or retain full payment card details.

6. Information Sharing We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping carriers for order fulfillment
  • Website hosting and technology providers (Shopify)
  • Analytics providers (e.g., Google Analytics)
  • Fraud prevention and security services
  • Law enforcement or government agencies when required by law

7. Cookies & Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

11. Children's Privacy Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe we have inadvertently collected such information, please contact us immediately.

12. Your Rights — California Residents (CCPA) If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at faithcomfort777@gmail.com.

13. Your Rights — All Users Regardless of your location, you may contact us to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information where applicable

14. Policy Changes We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

15. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Faith Comfort LLC 📧 faithcomfort777@gmail.com